AI Can Make Mistakes — Always Check Before Taking Action

At BestInterest, we use advanced AI to help you communicate more calmly and safely with your co-parent. Features like Message Shield™ and Tone Guardian are designed to reduce conflict, filter out harmful messages, and guide you toward clear, neutral communication.

However, it’s important to remember that any AI isn’t perfect. While our models are trained on real co-parenting scenarios and reviewed by professionals, just like humans, they can sometimes misinterpret tone, intent, or context.

Why You Should Double-Check

AI moderation is a powerful tool, but it’s still just that — a tool. We recommend that you:

  • Always read the original message before making any decisions or responding.
  • Use your own judgment when interpreting tone or intent.
  • Reach out for professional advice (therapist, attorney, or coach) for serious or legal concerns.

A Note on Responsibility

BestInterest’s AI tools are designed to support you — not replace your judgment.

By using features like Message Shield and Tone Guardian™, you acknowledge that AI feedback and message classifications are provided for informational purposes only, and should not be relied upon as legal, clinical, or professional advice.

Our Commitment

We continuously improve our AI to make it more accurate, empathetic, and context-aware. If you notice repeated errors or something doesn’t feel right, please contact support or leave feedback in the app, so our team can review it.

Need more help?

Our support team is here for you:
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