By default, we notify you when a new message has come through from your coparent with a generic message. If you would like to instead see the filtered message from your coparent in the notification, you can enable this feature in notification settings:
Open the BestInterest app.
Tap the Settings icon at the bottom of the screen.
Tap "Message Notifications".
Tap to enable "Show filtered message in alert".
If you don't see this option, make sure that Notifications are enabled and that your notifications are set to arrive "Immediately" instead of "Weekly" or "Daily".