Delivery Status

The following status codes can appear to indicate the delivery status of your message:

Delivered – The message was delivered via SMS or the internal delivery network. Find out more about what delivered actually means.

Read – The message was flagged as read by your coparent. This status is generally only available when your coparent is also using BestInterest.

Pending – The message is queued up and will be delivered soon. Typically this resolves in 1-3 minutes.

Error – The message could not be sent. This may indicate a blocked number or other issue. Please contact support if you need help.

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