Message Notification Options

BestInterest offers flexible notification settings so you can manage how often you’re alerted to new messages from your coparent. We understand that in high-conflict or emotionally charged situations, frequent notifications can add stress. With our notification options, you can decide when and how often you’d like to receive updates, allowing you to stay informed on your own terms.

Notification Frequency Options

BestInterest provides several options for receiving notifications about new messages from your coparent. You can choose the setting that best suits your needs:

• Immediate Notifications: You’ll receive a notification as soon as a message is sent, keeping you updated in real-time.
• Daily Notifications: Receive a summary of messages once per day, allowing you to check in on your coparent’s communication at a scheduled time.
• Weekly Notifications: BestInterest will send a notification once a week, providing a lower-frequency option that still keeps you informed without daily updates.
• No Notifications: If you prefer not to receive notifications at all, you can turn them off entirely. Messages from your coparent will still appear in the app, but you’ll need to open BestInterest to view them.

Urgent Message Detection

BestInterest uses AI to detect messages that may be urgent, such as last-minute exchange requests or health-related updates. When we determine a message may require immediate attention, we will override your set notification frequency to ensure you’re alerted right away. For more information on how our urgency detection works, please see our support article on Urgent Messages.

Viewing Messages with Notifications Turned Off

If you choose not to receive notifications, remember that messages from your coparent will still be stored in the app. You’ll need to open BestInterest to view any new communication. This option is ideal if you prefer a “check-in” approach, where you review messages at times that feel right for you.

How to Set Your Notification Preferences

To adjust your message notification settings:

1. Open the BestInterest App: Go to Settings by tapping More

2. Tap “Message Notifications”: You can turn OFF notifications, or turn them on and select how often you wish to be notified. Tap notification frequency to choose from Immediate, Daily, or Weekly based on your preference.

These flexible options give you control over how and when you’re updated, helping you manage communication in a way that best fits your needs.

Need Help?

If you have any questions or need assistance with your notification settings, our support team is here to help. BestInterest is designed to make coparenting easier and less stressful, and we’re committed to providing you with the tools you need for a smoother experience.

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