Using Tags

Tags are a simple way to flag and organize important conversations with your coparent or journal entries you keep. Whether you’re tracking school topics, finances, or schedule changes, tags help you stay organized and make it easy to find things later.

If you have a subscription, one or several tags may have been added for you automatically by our helpful AI.

How to Use Tags

• Add a tag: Tap the ➕ icon next to any message or journal entry.
• Remove a tag: Tap and hold a tag to delete it.
• Search by tag: Tap 🔍 to find messages or entries with a specific tag (requires a subscription). More about search

Are Tags Private?

Yes. Tags are completely private to you. They’re never shared with your coparent (even on shared messages) and they don’t appear on printed or exported reports. Think of tags as your personal way to organize and make sense of communication.

What Tags Should I Use?

You can create any tags you like — for example:

Topics: School, Finances, Court, Handoffs

Tone: Aggressive, Lying, Neutral, Positive

Using consistent tags makes it easy to revisit patterns or locate information later. You can separate multiple word concepts with dashes.

What About Special Tags?

Some tags are added automatically by BestInterest’s AI-powered Message Shield™, to help you focus on what really matters. These special tags can’t be added or removed manually. Here’s what they mean:

CONCERNING

Appears when a message contains potentially alarming or inappropriate content — such as threats, hostility, or boundary violations. These messages may warrant documentation or review by a professional.

Tip: Pause before responding and keep communication factual and calm.

URGENT

Flags messages that require immediate attention, such as emergencies, last-minute schedule changes, or safety concerns.

Urgent messages bypass delayed notifications so you’re alerted right away.

You can also choose to only receive notifications for urgent or emergency messages in your settings.

SYSTEM

Marks automated system-generated notifications, such as missed calls or app updates.

System tags are informational only and don’t require a response.

How Tags Help You

BestInterest’s AI tags exist to reduce overwhelm and bring clarity to your inbox. Together, they help you:

• Quickly identify messages that need attention or may be unsafe.
• Stay focused on child-related matters.
• Maintain calm, professional coparenting communication.
• Keep a reliable record of important interactions.

By using both your own tags and the special AI-generated ones, you’ll have a clear, organized, and emotionally safer view of your co-parenting communication — all while keeping the focus where it belongs: on your child’s best interests.