Will my ex know my message is coming from an app, or will it look like an SMS message?
If your coparent is not using the app too, the messages you send will come to them like a normal SMS message. They will not know it is being sent by you using an app.
What happens when my ex sends me a nasty text? Do I still have to read it?
No. When your coparent sends you a text that isn’t child-focused, we will remove the mean bits and show you only what you need to see to be an effective coparent. When we do this, we indicate in the app that there is “more to the message” which you can tap to view the original message or even print out a report for court or taking to a trusted third party. You can also send the original to your therapist, coach, or attorney right from the app – without needing to see the original first yourself.
Will every single non-filtered text from my ex get saved for record-keeping?
Yes! Showing a pattern of behavior can be helpful in family court, so all your messages can be printed out in a format that can be used as evidence in court.
Will I receive my ex’s text on my phone and the app? How do I only receive it in one place?
When you first set up BestInterest, you will be given a new phone number which you can provide to your coparent. When they text you there, the messages will flow through the app. Family court just expects you to have an open line of communication with your ex, they do not dictate which phone number you offer to them. So it is safe to block them on all other channels (text, email, etc) once you have BestInterest set up. Then all communication will flow through the app.