Troubleshooting
Support Center- How Do I Change My Phone Number?
- How Do Refunds, Purchase Restoration, And Billing Problems Work?
- I Logged In, But My Account Or Messages Are Missing
- What Do Pending, Error, And Undelivered Mean?
- Why Am I Not Receiving Notifications Of New Messages?
- Why Can't I Attach Or Send Photos?
- Why Can't I Log In?
- Why Can't I Start Or Join A Call?
- Why Can't I Upload A Photo, Document, Or Parenting Plan?
- Why Did My Report Or Export Fail Or Remain Pending?
- Why Did Signing In Create A New Or Empty Account?
- Why Is It Saying That My Coparent's Number Is Already Used?
- Why Isn't My Coparent Invite Code Working?
- Why Isn't My Subscription Or Upgrade Showing?
- Why Wasn't A Message Delivered?