Service status and known issues
Published status last updated September 18, 2026
Current known issues
No active known issues are posted.
This means support has not posted a confirmed issue affecting many people. It does not rule out a problem affecting one account or device.
If BestInterest is not working for you
- Fix startup, offline, or delayed sync problems.
- Recover access or fix a sign-in error.
- Browse all troubleshooting guides.
If the steps do not solve the problem, contact support with your device type, app version, the approximate time, and the exact message shown. Do not include passwords, verification codes, or private coparenting content.