Support Articles
Settings: Coparenting Relationship
Optimize coparent communication with tailored settings for conflict levels, parenting plans, and styles to ensure effective, personalized guidance and message review.
Settings: Custody & Parenting Plan
Learn how to add your children, custody schedule, and parenting plan in BestInterest so your Coach, Shield, and Tone Guardian give more personalized guidance.
Settings: Export Journal Entries
Learn how to export your journal entries for use in court or mediation. Preserve important details for legal matters or share with professionals securely.
Settings: Passwords & Security
Protect your privacy with BestInterest’s App Privacy Lock, securing messages, journals, images, and coaching data while managing login details easily.
Settings: Solo Mode Calling
With BestInterest in Solo Mode, you can receive phone calls from your coparent.
Settings: Tone Guardian
How to change your Tone Guardian settings in the BestInterest app for coparents, reviewing your messages before you send them
Settings: Upload Your Parenting Plan
Upload your parenting plan as a single PDF to get personalized AI support for custody schedules, communication, and child-related agreements with your coparent.
Solo Mode FAQs
Help using Solo Mode, which allows you to use the BestInterest coparenting app without your coparent.
Suggested New Number Messages
Transitioning to a new phone number for co-parenting can be daunting. Here’s how to communicate the change effectively and reduce stress for both parents.
Tasks & Todos: How To Use
Stay organized and reduce stress with the Tasks & Todos screen, designed to simplify co-parenting by tracking responsibilities and improving communication.
Using Tags
Stay organized in co-parenting with message tags! Easily categorize important conversations about schedules, finances, and more for quick access and clarity.
Video Calling Options
Learn how BestInterest video calling works, including time limits by subscription plan, calling boundaries, and Protect Plus recording and transcription.
What Happens When My Ex Sends Me A Nasty Text? Do I Still Have To Read It?
Discover how BestInterest simplifies co-parenting by filtering out negative messages, ensuring you focus on your child's needs without emotional distractions.
What Is A System Message?
Learn what a system message is in BestInterest, how it differs from your coparent's messages, and which kinds, like call logs, you might see.
What Is Shared With My Coparent?
BestInterest prioritizes your privacy in sensitive co-parenting situations, ensuring only agreed-upon messages and shared schedules are visible to your coparent.
What Phone Numbers Do You Support For Coparent Communication?
Discover the essentials of coparenting with Solo Mode! Learn how to use your coparent phone number and explore options for international users.
Why “Delivered” Isn’t Always Proof Of Delivery
Explore why "Delivered" doesn't guarantee your message reached your co-parent. Understand the complexities of communication for effective co-parenting.
Why Am I Not Receiving Notifications Of New Messages?
If you're missing notifications from the BestInterest app, follow these troubleshooting tips to ensure you stay updated on important information.
Why Can’t I Log In?
Is your coparent not getting your messages? Discover common issues and troubleshooting tips to ensure seamless communication with your coparent.
Why Didn't I Get My Coparent’s Message?
Experiencing trouble with message delivery in the BestInterest app? Discover common issues and troubleshooting tips to ensure seamless communication with your coparent.
Why Didn't My Coparent Get My Message?
Is your coparent not getting your messages? Discover common issues and troubleshooting tips to ensure seamless communication with your coparent.
Why Do You Need My Coparent's Number?
Struggling to get your co-parent on the same app? Solo Mode lets you use BestInterest alone, keeping communication organized, secure, and conflict-free.
Why Is It Saying That My Coparent's Number Is Already Used?
Ready to navigate the BestInterest app with your coparent? Discover how to seamlessly connect in Collaborative Mode and troubleshoot any potential issues in Solo Mode.
Will BestInterest Send Messages On My Behalf?
BestInterest empowers coparents with AI-driven suggestions while ensuring you maintain full control over your messages for effective, child-focused communication.
Will I Get My Ex’s Texts On My Phone And The App?
Simplify coparenting communication with BestInterest. Learn how to ensure all your messages are managed seamlessly within the app for better organization and ease.