Messaging & Notifications
Support CenterSend and review messages, manage delivery, filters, alerts, and attachments.
Can I React To Messages In BestInterest?
Find out why BestInterest shows reactions sent from other platforms but doesn't let you send them, keeping your communication clear and court-appropriate.
Can My Coparent See My Message Drafts?
No. Your coparent cannot see message drafts or Tone Guardian feedback. Only the final message you choose to send is shared.
Can My Coparent's Message Appear In The Notification?
Enhance your messaging experience in the BestInterest app! Learn how to receive filtered notifications from your coparent for better communication.
How Do I Delete Messages From My Account?
Wondering if you can delete messages on BestInterest? Discover the app's policy on message retention and how it ensures trust and accountability in co-parenting.
How Do I Find My Coparent’s Original Message?
Discover how to access original messages in the BestInterest app, ensuring you stay informed while maintaining constructive communication with your co-parent.
How Does BestInterest Determine If A Message Is Urgent?
Optimize your coparenting communication with BestInterest, which uses AI to prioritize urgent messages, ensuring you stay informed when it matters most.
How Does BestInterest Help Me Avoid Arguments?
Discover how BestInterest leverages AI to enhance your communication. Filter negative language and receive coaching for child-focused, constructive replies.
How To Adjust Tone Guardian Settings
How to change your Tone Guardian settings in the BestInterest app for coparents, reviewing your messages before you send them
How To Search Messages And Journal Entries
Help finding messages and journal entries in BestInterest
How To View And Send Messages In BestInterest
Discover how to navigate the BestInterest Moderated Messaging view effectively. Enhance communication with your co-parent using our quick guide.
Message Notification Options
Discover how BestInterest's flexible notification settings empower you to manage coparent communication stress-free, tailoring alerts to suit your needs.
Message Shield Settings
How to change your Message Shield settings settings in the BestInterest app for coparents, which protects you from unwanted communication from your ex.
Using Magic Tags™ And Manual Tags
Learn how private Magic Tags™, manual tags, and Message Shield classifications organize messages and journal entries in BestInterest.
What Do Pending, Error, And Undelivered Mean?
Delivery status codes for your coparent messages: Delivered, Read, Pending, Error and more. Read receipts.
What Is A System Message?
Learn what a system message is in BestInterest, how it differs from your coparent's messages, and which kinds, like call logs, you might see.
Why “Delivered” Isn’t Always Proof Of Delivery
Explore why "Delivered" doesn't guarantee your message reached your co-parent. Understand the complexities of communication for effective co-parenting.
Why Am I Not Receiving Notifications Of New Messages?
If you're missing notifications from the BestInterest app, follow these troubleshooting tips to ensure you stay updated on important information.
Why Can't I Attach Or Send Photos?
If BestInterest cannot attach or send a photo, check the app's photo permission and your device settings.
Why Wasn't A Message Delivered?
Troubleshoot incoming or outgoing BestInterest messages that are delayed, pending, undelivered, or sent to the wrong number.
Will BestInterest Send Messages On My Behalf?
BestInterest empowers coparents with AI-driven suggestions while ensuring you maintain full control over your messages for effective, child-focused communication.
Will I Get My Ex’s Texts On My Phone And The App?
Simplify coparenting communication with BestInterest. Learn how to ensure all your messages are managed seamlessly within the app for better organization and ease.